Proof Done, Payout Ready

Stella Casino Account Verification: What Do I Need To Send?

The licence asks us to confirm who you are, and most completed checks close within 39 hours.

Start My Verification

Licensed casinoALSI-196860 by Anjouan Offshore Finance Authority

At The Check

How The Check Runs For You

Stella Casino keeps this part short and plain, with the same rules for every Australian player.

Who checks

Stella Casino LLC

Licence

Anjouan Offshore Finance Authority, ALSI-196860

Typical review

39 hours

Deadline

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

While You Upload

You're Sending Documents, Not Guesses

Getting the copy right the first time settles the worry about sending the same paper twice.

Can You Read Every Line?

Photograph your photo ID on a flat, well-lit surface with all four edges inside the frame. Skip the flash and make sure the printed text reads cleanly on screen.

A Letter That Passes

Send a proof of address that shows your name and full residential address, dated recently enough to count as current. Utility bills and bank letters both work.

Middle Digits Covered

Scan the front of the payment card you used, covering the middle digits but leaving your name and the last four visible. One card is enough for a start.

Most Close Inside 39 Hours

Then it is our turn: the file goes to the team and most checks finish inside 39 hours. Watch your inbox for a note if anything needs a second look.

Four Papers

When The Team Asks For Your Papers

Sending the right version of each paper is what stops the back-and-forth most players dread.

Photo ID

ConfirmsWho you are

Must showAll four corners, readable text

Proof of address

ConfirmsWhere you live

Must showYour name, address and recent date

Payment card scan

ConfirmsYour payment method

Must showName, last four digits, front side

Your Document Came Back: Here Is Why

Cut-Off Edges. Corner shadows or a thumb across the card number leave the reviewer unable to read the whole page, so the scan fails. Lay the card flat on a dark table Fill the frame with all four corners

Trimmed First, Refused After. Brightness filters and tight crops strip out the security features a reviewer checks, and an altered file reads as tampering. Send the untouched original photo Keep the full card in view, no zoom

Mismatched Account Details. A shortened first name, an old street or a nickname on the card gives the reviewer no match against the details on your account. Update your account details first Resend the same document afterwards

Settling Where The Money Comes From

Because the Anjouan Offshore Finance Authority licence number ALSI-196860 obliges Stella Casino to run AML checks, the team may ask how your deposits were funded. Treat it as routine paperwork, not a suggestion that you did anything wrong.

Depending on how you fund the account, the reviewer may ask for one of these:

Recent payslips from your employer
Bank statement showing salary credits
Tax return or income notice
Sale contract for property
Pension or dividend payment record

Ask Moments

Knowing When The Ask Lands

You will know which moments bring the request, so nothing delays you by surprise.

Paying Out, Papers First

Cashing out brings the check because the licence requires a verified player before any payout leaves, so have your photo ID and address proof ready.

Far Above Your Usual

A sum far above your usual pattern prompts a reviewer to confirm the funds are yours, and source of funds papers are requested here.

Room To Deposit More

Asking for a higher deposit ceiling means the team confirms you can sustain it, so income records or bank statements come into play.

Card Or Wallet Added

Adding a wallet or a different card asks for a check because a fresh funding route needs matching, and a scan of that card or wallet is requested.

Answers In A Minute

Still Wondering About The Papers?

Handy the moment a payout sits on hold or a document request lands in your inbox.

Why does the casino want to know where my money comes from?+

It is a routine step our licence asks of every operator, aimed at keeping gambling money clean. Nothing about you is being questioned, and plenty of players are asked the same. The team simply matches your deposits to income you can show.

Is it safe to upload my documents to your site?+

Yes. Files travel over TLS 1.3 encryption, so they stay unreadable in transit. Only the team reviewing your account opens them, and our audit partners SIQ and eCOGRA inspect how that handling works. Send anything doubtful to [email protected] rather than to a stranger.

Will I need to send the same papers again somewhere down the line?+

Usually not, because once a document is approved it stays on your file. There are two exceptions: an old ID or card expires, or your address changes. In both cases a fresh copy is quicker to clear than the original was.

What happens if I have changed my name since the ID was issued?+

Send the current photo ID together with a document linking the old name to the new one, such as a marriage or change certificate. The reviewer then knows both names belong to the same person. Doing it up front avoids a second round of questions later.

Can I play a little before the checks are finished?+

Verification is a condition of the licence, so it comes before any withdrawal, at the latest. Our team may also ask at registration or after your first deposit, so have your documents ready early. Waiting to hear from us just slows the payout.

Who licenses Stella Casino and under which number?+

We hold licence ALSI-196860 from the Anjouan Offshore Finance Authority. Stella Casino LLC runs the site from Bandar Salaam, Mutsamudu, and has done since 2015. That licence is the reason identity and source of funds checks happen at all.